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FAQ's

  • Where do you source your dog clothes?
    At Paws-R-Us, we take pride in curating the most fashionable and high-quality dog clothes. Our collection is directly imported from the trendsetting streets of Korea, where dog fashion is taken to the next level. We handpick each item to ensure that your pup receives the finest in canine couture.
  • How do I determine the right size for my dog?
    We understand that getting the perfect fit is essential. That's why we provide detailed size charts for each product to guide you in finding the right size for your furry friend. Simply measure your dog's neck, chest, and length according to our guidelines, and you'll be on your way to finding the perfect fit. If you have any questions, our friendly team is always here to assist you.
  • What if the item I purchased doesn't fit my dog?
    We understand that sometimes things don't go as planned and the item might not fit your furry friend. If this happens, we encourage you to get in touch with our dedicated customer service team within 14 days of receiving your order. Please note that for hygiene and safety reasons, we can only accept returns or exchanges for items in their original condition, unworn, and with all tags still attached. We appreciate your understanding and look forward to assisting you.
  • Do you offer international shipping
    Currently, we only offer shipping within Singapore. We want to ensure a seamless and timely delivery experience for our customers. However, we're constantly exploring options to expand our shipping locations, so stay tuned for updates!
  • What payment methods do you accept?
    We accept various convenient and secure payment methods, including credit/debit cards and popular digital wallets. Rest assured, your payment information is handled with the utmost care and privacy.
  • How can I contact your customer service team?
    Our dedicated customer service team is here to assist you with any questions or concerns. You can reach out to us via email at [email protected] or by filling out the contact form on our website. We strive to respond promptly and pr8fovide the best possible assistance.
  • Are your dog clothes machine washable?
    Yes! We understand the importance of convenience when it comes to keeping your pup's clothes clean. That's why the majority of our dog clothes are machine washable. Please refer to the care instructions provided with each item to ensure proper maintenance and longevity.

Feel free to explore our FAQs for more information or get in touch with us if you have any further questions. We're here to help make your shopping experience as delightful as possible!

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